Recover your key

Paste either one. Whichever you have is enough.

PayPal transaction id, or your recovery code

Find my key

The transaction id is in the receipt PayPal sent you. The recovery code begins WREN-R- and was shown once when you paid.

Where do I find the transaction id?

In PayPal's receipt email, and in your PayPal activity for as long as that account exists. You already have it, from them — which is exactly why we never had to keep it.

I have neither.

Then we cannot help you, and it is not a rule we can make an exception to. There is no record here that connects you to a purchase: no address, no name, nothing to look you up by. That is the same trade you were shown before you paid. We hold nothing about you, and in return nobody can talk us into handing your licence to somebody claiming to be you.

Is my key tied to one computer?

No. It works on every machine you use, and it keeps working offline — WREN never asks us whether you paid.